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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 36586
Experience:  Printer and scanner problem resolver for over 15 years
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Just changed all color cartriages and the pictures are pale

Customer Question

Just changed all color cartriages and the pictures are pale in color and reddish color
Submitted: 1 year ago.
Category: Printers
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you do the following please

  1. Load plain white U.S. letter or A4 size paper in the tray, if it is not already loaded.

  2. On the printer control panel, touch the Settings icon (the wrench).

  3. Touch Tools, and then touch Clean Printhead. The printer cleans the printheads and prints a test page.

Expert:  Richard replied 1 year ago.

then try to print and tell me the results please