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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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EPL 5700i Mac El Capitan won't print "filter failed"

Customer Question

EPL 5700i Mac El Capitan won't print "filter failed"
Submitted: 2 years ago.
Category: Printers
Expert:  Viet - Printer Tech replied 2 years ago.

Hi,

I'm sorry about the issue. Was this printer working fine with this computer previously?

What's your Mac OS X version, i.e., 10.6, 10.7, 10.8, 10.9, etc.?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,