Printer Repair Questions? Ask IT Technicians for Answers ASAP
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This error message indicates your printer's ink absorber is full and needs to be replaced. Using the service tool is a temporary fix. Ultimately you have to replace the ink absorber.
Your printer has an ink absorber which takes in ink during the printing and print head cleaning operation. Over the life of the printer, the amount of ink that the ink absorber has absorbed is calculated by the printer. Eventually, after substantial use, the printer will enter an error condition when the ink absorber is almost full / completely full. To protect the printer from damage, you will not be able to print at all once the ink absorber is full.What is the age of your printer ?Regards,
Would you like me to remote in your computer and help you with that tool directly ?
What is the operating system of your computer ?
Are you talking with me using your computer ?
Please click this link: http://www.justanswer.com/remotedesktop/join.aspx?Session=aa86c7d5-cccf-4a18-abfe-7d2cdffa6af9
Then "I Agree".
Then download and run the Elsinore Screen Connect.
Please go to the downloads folder and try to run the downloaded Elsinore Screen Connect file.
Okay, I'll give you another remote tool.
Please click the following link to download team viewer:http://tinyurl.com/azwl8gu
Save the file first, then open it up. You will be provided with an ID and password, please reply back with the same.
No problem, take your time.