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WON'T PRINT - SAYS PRINTER ERROR

Customer Question
WON'T PRINT - SAYS PRINTER ERROR
Submitted: 2 years ago.Category: Printers
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Answered in 1 minute by:
10/2/2015
Technician: Viet - Printer Tech, Printer Technician replied 2 years ago
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 40,824
Experience: Troubleshoot printers, scanners, etc.
Verified

Hi,

I'm sorry about the issue. Does the error show on the printer's screen or on the computer's screen?

Is the printer connected to the computer with a USB cable? Or is the connection wireless?

Are you still able to make a copy from the printer's glass (not print from the computer)?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you

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Customer reply replied 2 years ago
Cancel this request!! you have not called or given any advice. fixed problem myself. cancel any charges as I will not pay. is this a scam?????
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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