Printer Repair Questions? Ask IT Technicians for Answers ASAP
Talking on phone will not solve this problem, instead of that I have found a video, in which you can watch how to print on a CD/DVD directly (if the printer is capable to do that). I am posting a link below, in which you can get the steps to do the job, please check out the link and let me know, if you want any further detailed information, otherwise please rememeber to give postive rating below, as that is the only way I am compensated for my time and effort.
The printer model in the video may vary a little bit from your printer, but the basic steps will be same, as shown in the video.