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Sudipto, Engineer
Category: Printers
Satisfied Customers: 5682
Experience:  DIploma in Computer Hardware
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Having trouble with PIXma 920. Adult son installed Friday

Customer Question

having trouble with PIXma 920. Adult son installed Friday night. Problems flashon screen "Driver softinstallation, Installing device driver software, Undentified Device. Waiting for user input. Found new Hardware no responding". Please help. I have spent 3 days trying to find some to talk to about this issue. The device that is enountered an error while attempting to install Microsoft ISATAP Adapter, it is not functioning. If you know manufacture of your device section for driver software contact.
Submitted: 1 year ago.
Category: Printers
Expert:  Sudipto replied 1 year ago.

Can you tell me, how do you have connected the printer with the PC ? like using USB cable, wireless network etc.