Printer Repair Questions? Ask IT Technicians for Answers ASAP
I will be the person helping you today.
Nothing has to be done to your service, as far as "Removing Microsoft". We will simply, need to reconnect your printer to the router and reinstall the printer on your computer.
May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Once the remote session begins, we will be able to communicate via a chat window on your computer.