Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Does this happen equally on all copies?Have you changed the toner/drum recently?Are you using genuine brother cartridges, or a generic/refilled one?
Can you please go into the settings menu (from the printers front panel) and run the Test print or Demo Print and let me know if those come out light as well?