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Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 16618
Experience:  10+ years work experience.
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I updated my HP pavilion 550-047c 8.1 to the new 10 and now

Customer Question

I updated my HP pavilion 550-047c 8.1 to the new 10 and now I can't get my HP envy7640 to connect to the desk top. WHY?
Submitted: 2 years ago.
Category: Printers
Expert:  Jason Jones replied 2 years ago.

Hello,

I am the person that will be helping you today.

May I ask how the printer is connected to your system? (usb, wifi, network, etc)

I look forward to your response.

Thank you,
Jason