Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Sorry to hear you’re having trouble.
This is referring to the disc printing tray. Fold down the front panel and there should be a wide rigid plastic template there that you can pull out.
If this is not in place, then there may be a deeper hardware problem such as a bad sensor or control board.
I'm referring to the bypass feed, where you'd feed an envelope for example. Look just above or in the upper portion of the paper try. You may have to check from the rear as well.
Ah you must have the epson artisan 835 model. I'm sorry I thought you had a different one from the workforce series.
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