Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I’m Wes. I’ll be glad to help with the issue.
This problem usually occurs when the ink cartridge is leaking. Try removing the ink cartridge and inspect it for leaks.
If possible, insert a new ink cartridge to replace the old one.
When printing, check to see if there is an option for a different envelope type.
Does this happen only with envelopes and not regular size prints?
I'll open the question so other experts can help.