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Nathan, Engineer
Category: Printers
Satisfied Customers: 25467
Experience:  Computer networking/repair. 12+ years experience.
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My HP Officejet 5740 printer is in error mode. How do I fix

Customer Question

my HP Officejet 5740 printer is in error mode. How do I fix it?
Submitted: 2 years ago.
Category: Printers
Expert:  Nathan replied 2 years ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the specific error message/code you are getting?

Customer: replied 2 years ago.
it just says there is printer error. how can I find the error message?
Expert:  Nathan replied 2 years ago.

It should show something right on the display, an error code such as b200, C000, etc

Expert:  Nathan replied 2 years ago.

If nothing, turn it off then back on and see if it shows anything. You may have to press the home button or touch on the exclamation or lightening icon on the screen to get more info