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Michael Hannigan
Michael Hannigan, Technician
Category: Printers
Satisfied Customers: 11866
Experience:  25+ Years Experience Computers, Electronics, and Printers - HP, Canon, Xerox, Ricoh, Lexmark, Oki, Ghestner, Konica Minolta, Kyocera, Sharp
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Having trouble my scan isn't working and I can't receive fax

Customer Question

having trouble my scan isn't working and I can't receive fax
Submitted: 2 years ago.
Category: Printers
Expert:  Michael Hannigan replied 2 years ago.

Hello and Welcome to Just Answer. My name is ***** ***** I can help you with your question.

- Try resetting the unit back to factory settings right from the main menu, That should clear the problem.

- I that fails here is the link for you to download the latest FIRMWARE UPDATES that will get rid of any manufacturing glitches withing the unit.

Please let me know if I you require any further assistance.

Thank you.