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Richard, Technician
Category: Printers
Satisfied Customers: 38510
Experience:  Printer and scanner problem resolver for over 15 years
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Why are my pages coming out of my printer solid black? I

Customer Question

Why are my pages coming out of my printer solid black? I have an OfficePro 8620.
Submitted: 2 years ago.
Category: Printers
Expert:  Richard replied 2 years ago.

Hi there and welcome

There can be a number of causes for this so we will need to eliminate this.

First, remove the power to the printer and wait 10 minutes.

Then connect the power, turn the printer on and do a test print.

Tell me if you still then have the issue please.