Printer Repair Questions? Ask IT Technicians for Answers ASAP
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I think that you should check as to whether the print job is still in the printer's queue (not fully sent that is) on the Mac Air, before coming to any conclusions as to what is wrong.
And, you should check in the printer driver's advanced settings as well as basic settings (on the Mac Air) as to whether print jobs are being 'buffered' or not... if not, set them to buffered, clear all old print jobs out of the queue, turn the printer Off for a minute or two, then On again, wait another minute or two, then try printing again from the Mac Air.
Hi different expert here.
Are you sure you are using the correct printer driver for the operating system you currently are running? That would cause this error as well as a couple of other things.
Do you know where the driver settings, for the printer, are, on your Apple Air ?
The advanced settings should be there to, but 'behind' a button or pulldown/choice control.