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Ask Nathan Your Own Question
Nathan, Engineer
Category: Printers
Satisfied Customers: 24916
Experience:  Computer networking/repair. 12+ years experience.
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Customer Question

Submitted: 1 year ago.
Category: Printers
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the specific problem you're having with the printer?

Customer: replied 1 year ago.
my computer does not send to my printer
Customer: replied 1 year ago.
I paid with my credit card $3600 and no reply from you if you cant help me please cancel my payment Damian
Expert:  Nathan replied 1 year ago.

Damian, I'm trying to help you, but I've asked some specific questions and cannot provide an answer without that detail.

I need to know what specific error code/message you're getting.
Can you also please try making a copy, directly from the glass, and let me know if that works.