How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Freddy M. Your Own Question
Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience:  Years of IT and customer support experience
Type Your Printers Question Here...
Freddy M. is online now
A new question is answered every 9 seconds

My printer is indication I am out of black cartridge ink.

Customer Question

My printer is indication I am out of black cartridge ink. This could not be. I have an account Order number###-##-####is for the black cartridge.
How can I print?
Submitted: 1 year ago.
Category: Printers
Expert:  Freddy M. replied 1 year ago.

Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. I want to warn you that it is possible you will need to replace a part in order to fix this. There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure. I do not see any previous questions are you sure this is the correct site? This is a paid tech support site called Why do you think it is not possible for the black to be empty? There is no bypass option.

Customer: replied 1 year ago.
Why does it always cost money to get help! The manual is not user friendly. Just tell me what to do.
Customer: replied 1 year ago.
Please return my money. I thought I was working with Canon techs.

Related Printers Questions