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Michael Hannigan
Michael Hannigan, Technician
Category: Printers
Satisfied Customers: 11865
Experience:  25+ Years Experience Computers, Electronics, and Printers - HP, Canon, Xerox, Ricoh, Lexmark, Oki, Ghestner, Konica Minolta, Kyocera, Sharp
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Image Class D340 says open right cover, paper jam. Jammed

Customer Question

Image Class D340 says open right cover, paper jam. Jammed paper came out whole, but can't clear message.
Submitted: 2 years ago.
Category: Printers
Expert:  Michael Hannigan replied 2 years ago.

Hello my name is***** can help you with that question...

In order to help you better, I need to know a bit more information:

- What is the exact error message or error number that are you getting on screen?

- Although the jammed paper came out on its "entirety" Did you physically check for any prior pieces of debris that could now affecting it?