How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Printer Tech Your Own Question
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 37865
Experience:  Troubleshoot printers, scanners, etc.
Type Your Printers Question Here...
Viet - Printer Tech is online now
A new question is answered every 9 seconds

I am trying to set up a Canon MG7560 wired lan.When I enter

Customer Question

I am trying to set up a Canon MG7560 wired lan.When I enter this I get on the screen Connection Inactive and underneath IPv4 address. How do I go from here?
Submitted: 2 years ago.
Category: Printers
Expert:  Viet - Printer Tech replied 2 years ago.


I'm sorry about the issue. After connecting the Ethernet/network/LAN cable from the printer to the modem/router device

, then press the HOME button on the printer

, then flick the screen left or right, then tap on Setup option (tool/wrench icon)

, then flick the screen up or down, then tap on option Device settings

, then tap on option LAN settings

, then tap on option Change LAN

, then tap on the option Wired LAN active

, then touch the Home button.


(Note: model MG7520 and MG7560 are similar.)

Once that is done, then use the printer's CD disk to install the printer driver / software. Or you can click on the website below:

, then click on your windows or mac computer version there

, then download / install the MG7500 series Full Driver & Software Package

Please reply at the box below to continue troubleshooting. Thank you.