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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1151
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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The problem is with my HP Printer. I was away all summer and

Customer Question

The problem is with my HP Printer. I was away all summer and when I came home the ink was all congealed. My son directed me and I cleaned it this morning and replaced everything but now the message is "The print head appears to be missing or damaged." Can you help me? Dorothy Werst
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.

Hello and thank you for choosing JA for your support needs. I am sorry for the issue, but I am hear to assist in its resolution. To further assist you. I will need the Model # ***** the HP Printer?

I await your reply,as I am online until 12:00 AM Eastern Time...