Printer Repair Questions? Ask IT Technicians for Answers ASAP
Paper sensor stuck. Please check again using this instruction - pull out transport unit cover check for paper or paper sensor and return it back.
If you can not see paper inside and still have paper sensor problem (code 1311) than service action is required. I'm sorry that I couldn't help. Anyhow I'll opt out this questioa as other JA experts can offer solution.
Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. I want to warn you that it is possible you will need to replace a part in order to fix this. There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure. Is the error only showing on the computer?