Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Are the lines evenly spaced down the page?
Are the lines across the full width of the page?
Can you scan a page and post me the file so that I can look at the defective print? that would save a lot of back-and-forth dialogue about the problem.
The problem might be with the feed rollers, perhaps. But I would have to see the lines on a printed page first.
Also - it might be a problem with the ink cartridges or the printhead. Please try doing a test print and see whether the problem shows up a certain way that way. (Test prints may be done using the maintenance functions of your printer's software on your computer. A Nozzle Check page would be ideal, if you can do one.)