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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17911
Experience:  HNC Computing; Large format and multifunction printer expert
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I have a brother j4110dw printer ,the paper gets pulled up

Customer Question

I have a brother j4110dw printer ,the paper gets pulled up through the first rollers then bunches up inside the machine
Submitted: 2 years ago.
Category: Printers
Expert:  Electronics Pete replied 2 years ago.

Hi there,

This can happen if there is an obstruction inside the machine.

Try feeding some heavily-weighted paper through it and that should shift any paper fragments or other debris that is causing the paper to crumple.