Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Try leaving the printer Off for 1 or more hour(s), and see if the cooling-down helps, or clears the error condition. Meanwhile, during that interval, try restarting the printer and clearing the printer's queue if needed.
Be aware that dust and fine debris can also foul a paper presence sensor. And that a thorough search through the printer may be needed to remove all paper jammed inside it. (I don't know what you mean by a "double sided print turning the printer sideways" - perhaps you mistyped that.)
How old is the printer? has it ever had major problems before this one?
Turn the printer around. Remove the rear transport unit, as shown:
and remove the paper if any is found there:
If the paper is not easy to remove, switch the printer Off, wait a few moments (10 seconds or 15) then turn the printer On again... the paper may be ejected automatically by the printer.
Then replace the transport unit:
Also, you might try another procedure, if that does not help with the problem.
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I regret that my first answer apparently did not address your printer's problem to your immediate satisfaction.