Printer Repair Questions? Ask IT Technicians for Answers ASAP
This normally happens when the paper rollers are dirty and need cleaning. The dirty rollers cause the paper to slip and cause the paper jam sensor to display. Look around the path of the paper and look for the rollers that guide the papers. Some rollers are white plastic and others are black rubber. Clean the rollers using a paper towel and Windex or water. Roll them with your fingers to clean all around.
Then try to print.