Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I am Tech Michael and I will be assisting you today.
Please be patient as these are technical questions that may require a bit of conversation to solve. Also remember to be detailed in your description of the problem. That will help me make a diagnosis quickly for you.
May I have the full model #?
Also how old your printer is?
And did this fail after a power outage or storm recently in your area?