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Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 38162
Experience:  Troubleshoot printers, scanners, etc.
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My Lide 700 does an overview scan and then, when I scan,

Customer Question

My Lide 700 does an overview scan and then, when I scan, says it is done. But I don't see the jpeg, which is supposed to have been saved in Photos in my mac.
Suggestions?
Submitted: 2 years ago.
Category: Printers
Expert:  Viet - Printer Tech replied 2 years ago.

Hi,

I'm sorry about the issue. After scanning, do you see it in the Pictures folder in Finder?

If needed, open Finder, then click on Applications, then open Image Capture application, then scan there, and check.

Please reply at the box below to continue troubleshooting. Thank you.