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Louie
Louie, Technician
Category: Printers
Satisfied Customers: 12677
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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The spring on the paper holder has sprung.Would you give me

Customer Question

The spring on the paper holder has sprung.Would you give me the name of the canon fixer upper in Palo Alto CA?
Submitted: 2 years ago.
Category: Printers
Expert:  Louie replied 2 years ago.
Hi and welcome to JustAnswer,
Thank you for the question and your patience. Should you still need assistance for information purposes only...
Initially, is the PIXMA PRO-100 still under warranty? (when was it purchased) our Zip code please?
And the closest would be in Costa Mesa, would this still serve your need?
Customer: replied 2 years ago.
Check Palo Alto CA I've been there before but don"t remember the address
Customer: replied 2 years ago.
warranty not viable no too far my zip is 94080
Customer: replied 2 years ago.
duct tape isn't foever
Expert:  Louie replied 2 years ago.
Appreciate the additional information.
There is an authorized Canon Service Center.
BACKUS, FW COMPANY
760 SAN ANTONIO RD
STE200
PALO ALTO, CA 94303 (###) ###-####
Would this be it?
Expert:  Louie replied 2 years ago.
Hi again,
The only listing of an authorized repair center is as shown above; F W Backus CO in Palo Alto, CA.
If of interest, there is a Canon Factory Service Center in Costa Mesa, CA *****Costa Mesa, CA 92626 Phone:(###) ###-####
Or see the link below to arrange repairs on line.
http://www.usa.canon.com/cusa/professional?pageKeyCode=onlineRepairLanding