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Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 10787
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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Here... My 1d ii usb and menu bottoms stopped working..

Customer Question

Hi mark here... My 1d mark ii usb and menu bottoms stopped working..
Submitted: 1 year ago.
Category: Printers
Expert:  Russell H. replied 1 year ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
The first thing I would advise is to do a Factory Settings Reset. I suspect that you cannot, owing to the MENU button not working, but if you can, try it.
Then try removing the batteries, and leaving the camera on a (dry, non-humid, non-dusty) shelf for overnight. Then put the batteries back in and try the camera again.
Then try cleaning the terminals in the battery compartment, after removing the batteries, first by rubbing off with a fresh pencil eraser, then by wiping the terminals off with cotton swabs moistened in rubbing alcohol, then letting them dry off for 5+ minutes with the battery compartment door open, then try turning the camera On again.
How old is the camera? in months or years since you bought it.
Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?
Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?
Has it ever been subjected to a humidity higher than 85 % or gotten wet ?
Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?