Printer Repair Questions? Ask IT Technicians for Answers ASAP
1. Press at the same time the two keys Windows and R on your keyboard, then type services.msc then click OK
, then scroll down, then open the item Windows Imaging Acquisition, then make sure the Startup type is set to Automatic, then click on Apply, then click on the Start button, then click on OK
, then check scanning.
2. If that does not work, open the ControlCenter program on the computer, then on at the top, next to the option Model, click on the drop-down list, and make sure the LAN item is selected
, then click on the option Image or File to scan.
Please reply at the box below to continue troubleshooting. Thank you.
Is Windows Imaging Aquisition still showing Automatic for Startup type, and showing Started for Status?
Click on Start->All programs->Brother->MFC-J6520DW->ControlCenter... Thank you.