How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Robert M. Your Own Question
Robert M.
Robert M., Consultant
Category: Printers
Satisfied Customers: 9049
Experience:  30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Type Your Printers Question Here...
Robert M. is online now
A new question is answered every 9 seconds

I have been using an Epson 320 years. Recently it has

Customer Question

I have been using an Epson 320 for several years. Recently it has started to jam plain paper although heaver stock (for photographs) goes through ok. Is there an adjust,ent to correct this problem?
Submitted: 2 years ago.
Category: Printers
Expert:  Robert M. replied 2 years ago.

Try looking through the printer with a bright flashlight. Look especially where the front edge of the paper stops

Most likely there is something there pretty small a shred of paper or some other object. It's flexible enough that the card stock pushes right through it but the plain paper gets stopped just enough to get it out of time and throw the jam sensor off