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Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 5396
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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Im going to try your steps to enable my HP 8100 to print

Customer Question

Im going to try your steps to enable my HP 8100 to print online docs again. It prints from word docs.
Submitted: 2 years ago.
Category: Printers
Expert:  Shefin replied 2 years ago.


Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Please make sure that you are selecting the correct printer (Officejet pro 8100) while printing from internet.

May I know the operating system you are using? Is it Windows 7?

May I know the exact response you are getting while printing from internet?

Thank you.