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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Back on 17/11/14, I purchased a WF-2660 printer which I had

Customer Question

Back on 17/11/14, I purchased a WF-2660 printer which I had successfully connected wirelessly to our lap top. For some crazy reason, the printer no longer responds to the print instruction. I have attempted to re install, nothing changed. The password ***** used on the printer was the default WF-2660, which the printer now calls invalid. What should I do now? Help....please. Nola.
Submitted: 2 years ago.
Category: Printers
Expert:  Viet - Printer Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Do you mean the Wi-Fi/wireless password ***** *****?
Or is it a different kind of password?
Do you have windows xp, vista, or 7, or 8, or mac computer?
What is the brand/model of your Internet/wireless modem/router device?
Do you have a laptop/wireless computer that is currently able to connected via wireless? If so, does it have Windows xp, vista, or 7, 8, or Mac?
Please reply at the box below. Thank you.