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Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 10908
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
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The dymo printer was printing (450 twin turbo) now it is not

Customer Question

the dymo printer was printing (450 twin turbo) now it is not stating printer is out. Went to uninstall and re install but will not allow me to (needing to close execl.exe)
Submitted: 2 years ago.
Category: Printers
Expert:  Russell H. replied 2 years ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

I recommend that you first of all, disconnect the Dymo physically from the computer, before doing the uninstall, then do a restart, then do a reinstall of the software. That may unlock the problem with execl.exe and allow the process to work properly.

Also reload the labels in the Dymo device... it may be sensing 'labels not loaded' or similar condition.