How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan, Engineer
Category: Printers
Satisfied Customers: 25856
Experience:  Computer networking/repair. 12+ years experience.
Type Your Printers Question Here...
Nathan is online now
A new question is answered every 9 seconds

I have a Canon MP530 printer. I changed a couple of ink

Customer Question

I have a Canon MP530 printer. I changed a couple of ink cartridges and since then, the printer prints in strips....leaving blank lines every 2-3 lines. I've tried cleaning the cartridges and realigning on the menu button, tried restarting, etc, and have had no success. Don't know what to try next.
Submitted: 2 years ago.
Category: Printers
Expert:  Nathan replied 2 years ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 2 years ago.

If you make a photocopy direct from the glass, do you have the same issue there?
Are you using genuine canon cartridges, or generic/refilled ones?