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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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RICOH GX5050N I use my printer printing, just recently all

Customer Question

I use my printer for Sublimation printing, just recently all my prints have been coming out with 2 or 3 white lines through them, I have went through all the cleaning processes on printer and have replaced all of the ink cartridges, and nothing seems to help. I hope you can help me.
Submitted: 2 years ago.
Category: Printers
Expert:  Russell H. replied 2 years ago.
Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.
Are the lines horizontal, across the page?
Or are the lines vertical, along the full length of the page?
Are the lines continuous? and are they always in the same place on the page, or does the location on the page change from print to print?
I presume they are lines of 'missing ink' so to speak. If not, let me know.