How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dustin Your Own Question
Dustin
Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 13238
Experience:  A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller
19897260
Type Your Printers Question Here...
Dustin is online now
A new question is answered every 9 seconds

I am trying to scan and email my request certificate

Customer Question

I am trying to scan and email my request for marriage certificate {multiple pages} to email them
Submitted: 1 year ago.
Category: Printers
Expert:  Dustin replied 1 year ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

To get started, I need to know what type of computer you're using.

Windows XP, Widows Vista, Windows 7, Windows 8, Or a Mac.

If it's a Mac, please check the OSX version as follows.

Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Also, whats the name brand and model of your printer / scanner?

And also, what issues are you encountering when you try to scan and email?

Thank you for your response,

Dustin S.

Customer: replied 1 year ago.
window 10.
Expert:  Dustin replied 1 year ago.
Also, whats the name brand and model of your printer / scanner?
And also, what issues are you encountering when you try to scan and email?
Thank you for your response,
Dustin S.
Customer: replied 1 year ago.
Cannon mx300
Customer: replied 1 year ago.
sorry I have to go my daughter called she's in the hospital I've got to go
Expert:  Dustin replied 1 year ago.

Thank you.

The most recent driver for the MX300 is for windows 8.1 64 bit. You are running windows 10. This represents a compatibility issue.

I understand you have to go. When you're able to return, its probably best we speak over the phone. That way, I can walk you through the process to get that outdated driver working on your windows 10 machine.

Dustin S.

Customer: replied 1 year ago.
ok Thanks Dustin
Expert:  Dustin replied 1 year ago.

Not a problem, I hope your daughter is ok. ( please dont feel you have to respond now, its company policy that I always send the last reply)

Dustin S.

Related Printers Questions