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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My printer will not print.the paper comes out but there is

Customer Question

my printer will not print.the paper comes out but there is nothing on it
Submitted: 2 years ago.
Category: Printers
Expert:  Nathan replied 2 years ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 2 years ago.

What is the full model number of your printer please?
This is most likely not a computer issue, but a printer issue.

Can you please make a photocopy, directly from the glass (in both black and color modes) and let me know how that comes out?

Expert:  Nathan replied 2 years ago.

Please reply back to me here with the requested information.

Per the site terms you've agreed to, you've already paid the full amount to correspond with me.

Posting new questions costs you more each time and delays my ability to respond back to you.