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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a imagepress c6010 and both pods are not coming up or

Customer Question

I have a imagepress c6010 and both pods are not coming up or showing up when I turn on the machine any thoughts
Submitted: 1 year ago.
Category: Printers
Expert:  MasterFixIt replied 1 year ago.

I am Tech Michael and I will be assisting you today.

Please be patient as these are technical questions that may require a bit of conversation to solve. Also remember to be detailed in your description of the problem. That will help me make a diagnosis quickly for you.

How old is your printer?

Also please explain "PODS" coming up?

When did this happen, were there any electrical storms or power outages just prior to this event?

Thank you for choosing Just Answer.

Tech Michael