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Ask Viet - Printer Tech Your Own Question
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 38156
Experience:  Troubleshoot printers, scanners, etc.
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Right now i am trying to put the cartrige into the printer

Customer Question

right now i am trying to put the cartrige into the printer and it a canon pixma mx410 and theans the color to the black ink is 210 and the color is 211
Submitted: 2 years ago.
Category: Printers
Expert:  Viet - Printer Tech replied 2 years ago.


I'm sorry about the issue. Please see the instructions below for how to replace ink cartridges for your printer:

  1. Make sure that the power is turned on, and open the Paper Output Tray gently.
  2. Lift the Scanning Unit (Cover), then hold it open with the Scanning Unit Support (C).
    The FINE Cartridge Holder moves to the replacement position.
    See image at the website below:

    Note: Do not hold the FINE Cartridge Holder to stop or move it forcibly. Do not touch the FINE Cartridge Holder until it stops completely.
  3. Remove the empty FINE Cartridge.
    1. Pinch the tabs and open the Ink Cartridge Locking Cover.
    2. Remove the FINE Cartridge. See image link below:
  4. Prepare the new FINE Cartridge.
    1. Take a new FINE Cartridge out of its package and remove the orange protective tape (D) gently. See image:
  5. Install the FINE Cartridge.
    1. Put a new FINE Cartridge in the FINE Cartridge Holder.
      The Color FINE Cartridge should be installed into the left slot and the Black FINE Cartridge should be installed into the right slot.
    2. Close the Ink Cartridge Locking Cover to lock the FINE Cartridge into place.
      Push down the Ink Cartridge Locking Cover until it clicks.
      See image:
    3. Confirm that the Ink Cartridge Locking Cover is closed correctly.
      Note: If the Ink Cartridge Locking Cover is not closed correctly, push down the Ink Cartridge Locking Cover until it clicks. See image:
      (E) Closed correctly
      (F) Not closed correctly (the cover is tilted)
      Important: The machine cannot print unless both the Color and Black FINE Cartridges are installed. Be sure to install both the FINE Cartridges.
  6. Lift the Scanning Unit (Cover) slightly to set the Scanning Unit Support back to its original position, and gently close the Scanning Unit (Cover).

- If needed, please see full instructions / illustrations at the Canon website below:

Please reply at box below to continue. Thank you.