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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17253
Experience:  HNC Computing; Large format and multifunction printer expert
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The screen on my HP Color Laser Jet Printer MFP M476dn is

Customer Question

The screen on my HP Color Laser Jet Printer MFP M476dn is blank and appears frozen with a lighted red X on the lower right bottom and a lighted orange triangle on the upper right corner. How can I get the printer started again?
Submitted: 1 year ago.
Category: Printers
Customer: replied 1 year ago.
I asked my Question over an hour ago about my HP printer and still no answer--Why?
Expert:  Electronics Pete replied 1 year ago.

Hi there,

Unfortunately it is not good news - the software on the printer has become corrupted, and it will need to be returned to HP to have the firmware reinstalled at the factory.