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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an Epson xp-400 printer with an Apple laptop 2

Customer Question

I have an Epson xp-400 printer with an Apple laptop for about 2 years.All was well until 3 days ago.Now when I try to print,the printer screen reads Scanner error.I called Just answer yesterday.I was told to unplug and replug the power cord.Nothing changed.How do I get my printer to print?
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Were you working with me yesterday?