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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17908
Experience:  HNC Computing; Large format and multifunction printer expert
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I just upgraded from Windows 8.1 to 10. I am able to print

Customer Question

Hi! I just upgraded from Windows 8.1 to 10. I am able to print to my Canon MF8300 series printer, but when I try scanning I get the message "No scanner connected."
Submitted: 2 years ago.
Category: Printers
Expert:  Electronics Pete replied 2 years ago.

Hi there,

You will need to install the latest Windows 10 scanner driver, available from the Canon website:

Customer: replied 2 years ago.
I went to this site yesterday, and again just now. When I select my OS, Windows 10 (x64), the message under drivers is “There is no driver for the OS version you selected. The driver may be included in your OS or you may not need a driver.”This does not appear to be a solution to the problem.
Expert:  Electronics Pete replied 2 years ago.

Ok, so they have not yet released the latest Windows 10 x64 driver..

you will need to wait until Canon publish it on their website.