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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have brother MFC=J430w and was preparing a newsletter. It

Customer Question

I have brother MFC=J430w and was preparing a newsletter. It printed well and then suddenly after changing all ink cartridreges it doesn't print. Printing is shaded or non existant. Checking my printers it shows printer error but I'm unable to figure out how to fix it. Please advise
Submitted: 2 years ago.
Category: Printers
Expert:  Nathan replied 2 years ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

If you make a photocopy, direct from the glass, (if it will allow you to do so), how do those come out (Check both black and color modes).

If you see an error message, what is the exact message or code number?

Expert:  Nathan replied 2 years ago.
Please reply back to me here on the original question only, at
Posting a new question costs you the full amount again, and delays my ability to help.
Customer: replied 2 years ago.
I checked my printers and everything is ready to print but when I press print nothing prints out
Customer: replied 2 years ago.
rechecked printer page and no error messages but it still won't print
Expert:  Nathan replied 2 years ago.

Is the issue that the printer doesn't respond at all, or it outputs a blank page?
Can you please test a photocopy for me as requested earlier?