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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Inside the Control Panel, my printer got deleted in error.

Customer Question

Inside the Control Panel, my printer got deleted in error. How can it be reinstalled?
Submitted: 2 years ago.
Category: Printers
Expert:  Jason Jones replied 2 years ago.
Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
May I ask how the printer is connected to your system? (usb, wifi, network, etc)
I look forward to your response.
Thank you,
Jason
Customer: replied 2 years ago.
If I had to guess, I would say network. I am 68 years old and not really tech savvy.
Expert:  Jason Jones replied 2 years ago.
Thank you for the update.
May I start a remote screen sharing session with you so that I can better help you resolve this problem?
When the remote begins, a chat window will appear that we can use to communicate with each other.