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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My Canon MP530 won't print. All the ink cartridges are full.

Customer Question

My Canon MP530 won't print. All the ink cartridges are full. The screen message says the ink cartridge C needs refilling, however it is full. I performed a head cleaning even though the printed test didn't show any bro***** *****nes or color patches. It now has a slightly scratchy sound. I turned it off and on.
Submitted: 2 years ago.
Category: Printers
Expert:  Nathan replied 2 years ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. Are the cartridges you are using new/genuine canon ones, or are they generic/refilled ones?