How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask WesPCDr Your Own Question
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1507
Experience:  Over 5 years as a computer and printer repair technician
Type Your Printers Question Here...
WesPCDr is online now
A new question is answered every 9 seconds

Yes, Pixma 6000D message "Print Head not installed"

Customer Question

yes, Pixma 6000D message "Print Head not installed"
Submitted: 2 years ago.
Category: Printers
Expert:  WesPCDr replied 2 years ago.
Hi,I’m Wes. I’ll be glad to help with the issue and answer any questions
Expert:  WesPCDr replied 2 years ago.
Sometimes there is a mechanical error that requires reset and other times the printer will require service.We can try to reset the printer error by performing the following steps: Turn off the printer.Disconnect the power cable.Open the printer cover.Check for any orange protective tape or white polystyrene and remove if necessary.Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary.Close the cover.Reconnect and turn on
Expert:  WesPCDr replied 2 years ago.
If those steps do not reset the error, then the printer will require service maintenance.