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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a canon pixma mx492. I have tried following the

Customer Question

I have a canon pixma mx492. I have tried following the directions to scan document. I cannot get the Scan word to show so I can select it.
Submitted: 2 years ago.
Category: Printers
Expert:  Kamil Anwar replied 2 years ago.
Hello & Welcome to JustAnswer.
Which operating system are you running and would you like me to remotely connect with you to check/fix the issue directly?
Thanks