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Richard, Technician
Category: Printers
Satisfied Customers: 36777
Experience:  Printer and scanner problem resolver for over 15 years
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My network light is off after I added paper when the printer

Customer Question

my network light is off after I added paper when the printer stopped in the middle of printing. it won't go back on.
Submitted: 2 years ago.
Category: Printers
Expert:  Richard replied 2 years ago.
Hi there and welcome Can you as the first step please remove the power to the printer and wait 10 minutesConnect the power to the printer, and then try to turn the printer onLet me know the results please

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