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Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5487
Experience:  B.Sc. Computer Science with Honors
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My printer was printing 6 pages. At page 6 it did half the

Customer Question

My printer was printing 6 pages. At page 6 it did half the page ten stopped and the printer light went out and will not switch on again. It is plugged in well at all points.
It is connected to the computer. Is this a printer breakdown? If so will be repairable?
What is your best guess?
It is a PIXMA MX700, not heavily used and always 100% reliable
Submitted: 2 years ago.
Category: Printers
Expert:  Michelle replied 2 years ago.
Hi, My name is ***** ***** i will be assisting you
we will have to try few steps to diagnose the cause of this issue
Please turn off printer and unplug power cord
remove all paper from feed tray
keep the ON button on printer pressed for 10 secs
wait for 2 mins
plug in power cord and turn on printer
let me know if it turns on or not
i will suggest further accordingly

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